Presenter Information:
Presenter 1: Name: Valerie Odeh
Valerie Odeh, BS; graduated from the University of Arizona with a Bachelor of Science in Speech, Language and Hearing Sciences in May 2007. Presently work as a Follow-up Specialist for the Arizona Department of Health Services Newborn Screening Program.
Presenter 2: Name: Keith Garrett
Keith Garrett, BS, MA; I am a native Phoenician but after many years in Colorado came back to Phoenix in 2002 with my 16 year old son and 8 year old daughter (they were 10 and 2 at the time). In 2003 my daughter was identified with a moderate hearing loss and she began wearing bilateral BTE hearing aids and attending Desert Voices Oral Learning Center. She is now mainstreamed at a charter school in Phoenix. I currently work as a Follow-up specialist for state of Arizona’s Newborn Hearing Screening Program in the Department of Health Services. Prior to that I served as the Audiology Technician at Phoenix Children’s hospital where I coordinated the newborn hearing screening program. I also serve as a founding board member of the Arizona chapter of Hands and Voices.
Author Information:
Author 1: Name: Valerie Odeh
Affiliation: Arizona Dept. of Heath Services
Author 2: Name: Keith Garrett
Affiliation: Arizona Dept. of Heath Services
Abstract Information:
Title: Enhancing Collaboration and Education through Follow-up
Primary Track: 1-EHDI Program Enhancement
Keyword(s): Education, Collaboration, Family, Follow-up


The Arizona Newborn Hearing Screening program takes an active role in notifying and educating parents and physicians based on the 1-3-6 model. As the program developed it has been essential to examine and reassess the approach through which follow-up was conducted. Education and collaboration are integral components of the follow-up process which we continually strive to persist in order to maintain the standard of care for all children screened in Arizona. The current process for notifying and educating parents and doctors is through letters based on the 1-3-6 model. However, we identified a need to enhance educational materials based on the stages of the EHDI 1-3-6 goals. The Arizona NICHQ Project, which began in April 2006, modeled the “Family Checklist – Infant Hearing” guide based on the concept developed by NCHAM and other state EHDI programs. The Family Checklist was modified and expanded to enable utilization by families, medical homes and other professionals. By implementing the “Family Checklist – Infant Hearing” guide through a small test of change in the 1 month notification system, we hope to provide a guide and an educational tool for parents on the steps necessary for identifying appropriate services for their children. The checklist will also prove to be a valuable tool for healthcare providers to collaborate with parents and specialists to ensure the completion of services at the appropriate time. The efficacy of this tool will be monitored through a survey presented to both parents and physicians during phone conversations.
Presentation(s): Not Available
Handouts: Not Available