Title: 'Practice Management: Perspectives of A Non Profit Service Provider'
Track: 3-Early Intervention and Beyond
Audience: Primary Audience: Non-Profit Agency
Secondary Audience: Early Intervention Provider
Tertiary Audeince: Part C Agency/Program
Keyword(s): Practice Management, Service Coordination, Underserved Populations
Learning Objectives: Participants will be able to identify issues that challenge service provision for independent agencies, and strategies for effective practice management.


Primary obstacles to effective EDHI services include the need for well-equipped service providers, meeting the needs of underserved populations, and efficient service coordination. Non-profit agencies may have the capacity to address these needs, but must be able to manage and overcome a variety of challenges. Chattering Children is a non-profit Auditory Verbal Therapy center in the Washington Metropolitan area with expertise in early intervention for children with hearing loss. With a vision for meeting the needs of underserved families, the agency has worked to become a provider and partner by forging relationships and navigating service systems. Chattering Children’s transdisciplinary team of providers shares insights and experiences related to service provision for EHDI families. Topics include issues of practice management and the challenges of reimbursement through private insurance carriers and Medicaid. Contracting with Part C agencies and Local Education Agencies and collaboration with cochlear implant centers will be addressed. Family-centered practice issues such as providing services in natural environments, meeting the needs of non-English speaking families, and multiply involved children are highlighted. Strategies are offered for building a network of community providers through shared outreach and collaboration. Identification of alternative funding and the financial challenges of sustaining a non-profit organization in a challenging economic environment will be frankly discussed.
Presentation(s): Not Available
Handouts: Not Available
Sarah Wainscott - Chattering Children
     Credentials: Ph.D., CCC-A, LSLS Cert AVEd
     Other Affiliations: Gallaudet University
      Sarah Wainscott is Audiologist, Auditory Verbal Therapist, and Director of Research and Outreach at Chattering Children in McLean, Virginia. Her professional roles have included clinical and educational audiologist, preschool teacher and interventionist, program director, parent educator, and university instructor. Research interests include the decision-making processes of families and early language acquisition by deaf children.