Title: 'The Critical Role of the Social Worker: Adding a Key Provide to the Tele-Therapy Team'
Track: 7 - Family Perspectives and Support
Keyword(s): tele-therapy,social work, parent support,family systems
Learning Objectives:
  1. describe the components of an effective Early Intervention Tele-therapy team
  2. discuss the positive impact of adding a social worker to a Tele-therapy team for the parents and the therapist's
  3. Identify the role of a social worker on a tele-therapy Early Intervention Team


This presentation will focus on the powerful effect that adding a social worker to our Tele-therapy team made in building trust relationships with families as they begin their new experience with a Parent Coaching model using iPAD technology. The BabyTalk Tele-Therapy Program is a collaboration project between Stanford University Department of Medicine(ENT) and the Jean Weingarten School to offer free tele-therapy services to families of newly diagnosed deaf or hard of hearing children birth to three years of age, and/or very young newly implanted children in Northern California. These families must live too far away from highly qualified LSL services in order to qualify. The program offers a weekly parent coaching session from a skilled LSL specialist using Facetime encrypted technology, consulting services from an audiologist, and counseling services from the Stanford CI team's social worker. After completing one year of a three year grant, the BabyTalk project increased the hours of the social worker by 70% because of the recognized need for the specific skills and knowledge of Family Systems and counseling that helped every parent in the project. This presentation will describe the structure of the BabyTalk Program and the tremendous impact our social worker had both with the families and the therapists through several case studies. Parent Satisfaction Survey data will also be shared, as well as feedback from the therapists who have benefitted from a weekly support session. It is clear that families need far more support than just the knowledge and skills around hearing loss and the development of language froma weekly therapy session. They need support and guidance to deal with the many serious stress factors in their lives, and when they are offered this support, they are more successful in working with their child and their LSL therapist.
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Handouts: Handout is not Available
Kathleen Sussman - Primary Presenter,Co-Presenter,Author
The Weingarten Children's Center
     Credentials: M.Sc.
      Kathy Sussman is the Executive Director of the Foundation for Hearing Research in California that operates the The Weingarten Children's Center and The CCHAT Center. She serves as faculty for San Jose State University Specialty Track in Speech Pathology. Ms Sussman is a Past President of the AG Bell Association.

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.
Meg Farquhar - Co-Presenter
Stanford University
     Credentials: MSW
      Ms Farquhar has served as the social worker for the Lucille Packard Children's Hospital cochlear implant pediatric team and is now the clinical social worker on the Stanford CI team as well as the social worker for BabyTalk.

Financial -

Nonfinancial -