March 13-15, 2016 • San Diego, CA


3/14/2016  |   11:05 AM - 11:35 AM   |  Topical Session 1   |  Royal Palm 3/4   |  9 - Program Evaluation and Quality Improvement

Using “Pay for Success” as a Quality Improvement Model

EHDI program staff from most states and territories have gone through a National Initiative for Child Health Quality (NICHQ) Learning Collaborative over the past few years in order to learn quality improvement strategies and implementation with the targeted goal of improving lost to follow up. South Carolina’s EHDI program, First Sound, has developed a quality improvement project targeted at birthing hospitals that includes activities such as scripted messaging, timeliness of data entry and showing parents of babies who refer the Hands & Voices “Loss and Found” DVD. The structure of the project provides for financial incentives for the top-performing hospitals of their cohort. This presentation will outline in detail how South Carolina has recruited the initial hospitals to participate, the guidance given to the hospitals and the plan to award the top-performing hospitals through data analysis at the end of the cycle. Preliminary data will be available for the first cohort as well as insight into how the hospitals have responded to the project.

  • Participants will be able to identify factors that successfully motivate stakeholders to make changes to longstanding protocols.

This presentation has not yet been uploaded or the speaker has opted not to make the presentation available online.

Handout is not Available

CART transcripts are NOT YET available, but will be posted shortly after the conference


Tara Carroll (Primary Presenter,POC), SC Department of Health and Environmental Control , carroltp@dhec.sc.gov;
Tara Carroll received a BA in Communication Disorders with a minor is Psychology from LSU in Baton Rouge in 1993 and a Master of Communication Disorders in Audiology from LSUMC in New Orleans in 1995. She worked as a clinical audiologist for 10 years in a variety of settings to include non-profit centers and an ENT office prior to taking the role of EHDI Director for South Carolina. She has served as the EHDI Director and State Audiology Consultant for the past 10 years. She also is active in her SCAA chapter currently serving as Secretary/Treasurer serves on the Board of Directors of Speech and Hearing Programs in State Health and Welfare Agencies (DSHPSHWA). She has previously served on the Board of the SC AG Bell chapter.


Financial - Receives Grants for Other activities from HRSA.  

Nonfinancial - No relevant nonfinancial relationship exist.