March 13-15, 2016 • San Diego, CA


3/15/2016  |   4:15 PM - 4:45 PM   |  Topical Session 8   |  Towne/Esquire   |  9 - Program Evaluation and Quality Improvement

Retooling to Reduce Loss to Follow up –Provider Education

To address the significant number of babies lost to follow up in Southeast Michigan, and in particular, the Detroit area, MI EHDI has used a variety of approaches. In 2009, 77% were lost to follow up, and this has steadily decreased to 38% in 2013. To continue to facilitate and expedite improvement, new strategic methodologies have been instituted. As Detroit experienced economic decline, some previous partners were no longer viable to serve families. One metholdogy focused on building up and adding new rescreening sites. Another methodology has been to provide one-to-one provider education. Lately, MI EHDI has focused on partnering with local community partners to increase the effectiveness of provider education. Learn how teaming with new community partners creates a systematic approach to improve access for families. MI EHDI continues to foster new partnerships with stakeholders to include: Wayne (County) Children's Healthcare Access Program (WCHAP), Children’s Hospital of Michigan, Wayne State University, Henry Ford Hospital and a variety of medical practices that see large numbers of newborns. Detroit and MI EHDI have retooled to improve healthcare outcomes and reduce the loss to follow up of Wayne County and Detroit’s children. This presentation will focus on the evolution of provider education in the Southeast Michigan (Metro Detroit) area to foster improved follow up.

  • identify quality program follow up strategies with providers.

This presentation has not yet been uploaded or the speaker has opted not to make the presentation available online.

Handout is not Available

CART transcripts are NOT YET available, but will be posted shortly after the conference


Nan Asher (Primary Presenter,Author), Michigan EHDI, ashern@michigan.gov;
Nan Asher was diagnosed with a bilateral hearing loss at age four and has one sibling with a profound hearing loss. She has worked in the Deaf and Hard of Hearing field for much of her professional career. As the Program Consultant for MI-EHDI, Nan has frequent contact with medical providers and parents, encouraging appropriate follow-up. Nan is a strong advocate for finding communication modes that work for each individual.


Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.