16th ANNUAL EARLY HEARING DETECTION & INTERVENTION MEETING
February 26-28, 2017 • Atlanta, GA

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2/27/2017  |   11:05 AM - 11:35 AM   |  Keeping Up With Families: Texting for Follow-up   |  Hanover D

Keeping Up With Families: Texting for Follow-up

In an effort to improve lost to follow up rates in Iowa, EHDI program personnel have implemented successful strategies to ensure infants are screened, diagnosed and enrolled in early intervention services in a timely manner. This presentation will highlight their latest effort to assist families in hearing healthcare follow-up using a common way of communication in 2016…TEXTING. Participants will learn of the steps taken to successfully set up a pilot to text families of infants still in need of follow up when traditional methods (calling, letters, contacting infants PCP) were unsuccessful. EHDI staff will discuss the importance of involving your legal counsel to ensure confidentiality rules are followed, the computer texting program they selected and important features, development of protocols and scripts used with families to engage further hearing healthcare follow up. Data outcomes for the pilot will be presented and participants will learn about the success of texting families and a couple of challenges. This session will encourage discussion and share ideas on how to implement text messaging in your state.

  • Participants will be able to identify a texting strategy used in Iowa to reduce the numbers of children lost to follow up/documentation.
  • Participants will learn the steps needed to set up a texting pilot in their state.
  • Participants will be able to describe how data can be used to evaluate a quality improvement strategy such as texting.

Presentation:
15804_5750TammyO'Hollearn.pdf

Handouts:
Handout is not Available

Transcripts:
5750.rtf


Presenters/Authors

Tammy O'Hollearn (), Iowa Department of Public Health, tammy.ohollearn@idph.iowa.gov;
Tammy O’Hollearn serves as the program director for Iowa’s Early Hearing Detection and Intervention program. She has been in this role for the last eleven and a half years. Ms. O’Hollearn oversees all grant activities including: infrastructure building; training and use of the EHDI web based data system (INSIS), developing partnerships with early intervention, medical home and audiological service providers; program evaluation and data analysis. Prior to 2006, she was involved with early intervention programming, contract management and program development within the Iowa Department of Public Health.

ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.


Shalome Lynch (), Iowa Department of Public Health, shalome.lynch@idph.iowa.gov;
Shalome Lynch serves as the follow-up coordinator for Iowa’s Early Hearing Detection and Intervention program. She has been in this role for the last three years. Ms. Lynch is responsible for direct family and physician follow-up, training and use of the EHDI web based data system, developing partnerships with early intervention, medical home and audiological service providers; program evaluation and data analysis. Prior to 2014, she was involved with care coordination for integrated health home, coordinated intake for early intervention, case management and parent education.

ASHA DISCLOSURE:

Financial -

Nonfinancial -