16th ANNUAL EARLY HEARING DETECTION & INTERVENTION MEETING
February 26-28, 2017 • Atlanta, GA

<< BACK TO AGENDA

2/28/2017  |   11:00 AM - 11:30 AM   |  Using QI to Increase Parent Participation in Events   |  Learning Center

Using QI to Increase Parent Participation in Events

Join us for a panel discussion about how five Hands & Voices Chapter Leaders used small tests of change (Plan-Do-Study-Act (PDSAs)) to improve family engagement, participation and retention in chapter events; attracting families of diverse backgrounds and enhancing their data collection using a web-based database (Zoho). The presentation will briefly highlight The Model for Improvement/PDSA methodology and then each leader will discuss how their use of the methodology helped them to achieve their goals and share their learning about how to engage families and keep them coming back, the use of data in understanding their processes, successes and opportunities to make changes.

  • Identify steps to conduct small tests of change
  • Take away at least 2 ideas to increase participation, attracting diverse families and/or enhancing data gathering
  • Increased awareness of how to engage and retain parents after inital contact.

Presentation:
15804_5823VickiHunting.pdf

Handouts:
Handout is not Available

Transcripts:
5823.doc


Presenters/Authors

Vicki Hunting (), Hands & Voices, vicki.hunting@handsandvoices.org;
Vicki Hunting lives in Des Moines, Iowa with her husband Mark and is mom to two adult daughters; the youngest a young adult who is deaf/hard of hearing. She has worked in project management, process reengineering and quality/process improvement and evaluation for over 20 years with experience as a Quality Improvement (QI) Advisor, training others on quality improvement approaches to improve systems of care for Iowa's CYSHCN. Ms. Hunting has experience using the Model for Improvement using Plan-Do-Study-Act(PDSA) cycles as a framework for QI projects. This experience also includes; testing, implementing and spreading changes as well as using data for improvement, and developing and interpreting run charts and control charts. In her current staff position as Director of Data and Evaluation at Hands & Voices Headquarters Ms. Hunting works to ensure data and evaluation functions and practices of the organization are developed and monitored, works on establishing efficient, accurate, and timely data tracking to ensure data quality, integrity, reliability and validity. Vicki has been involved in the H&V in Iowa since it began in 2004.

ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.


Andrea Marwah (), Illinois Hands & Voices, ilhandsandvoices@gmail.com;
Andrea received her BA degree in Psychology from North Central College in Naperville, Illinois. Since her daughter was diagnosed with hearing loss in 2002, she has taken a special interest in educating parents and professionals on matters concerning IDEA, special education rights, and advocacy for students who are deaf or hard of hearing. Andrea is a consultant/trainer/educator for the IL School f/t Deaf, IL School for the Visually Impaired and Hearing and Vision Early Intervention Outreach. She is in her fourth year as President of Illinois Hands & Voices, is on the Speakers Bureau for Hands & Voices National Organization, and is a Parent Guide for the Illinois Guide By Your Side Program where she provides unbiased information and one-on-one emotional support to families who have children with hearing loss. She also serves on the Advisory Commission on Disabilities in her home town of Naperville.

ASHA DISCLOSURE:

Financial -

Nonfinancial -


Lisa Condes (), EHDI - Indiana Sate Dept. of Health, lcondes@isdh.in.gov;
Lisa Condes is the parent of 5 children, her youngest deaf. She has a B.A. and M.S. Degree in Rehabilitation Psychology. She has worked with families and their children for over 25 years. In 1987-1989 she participated on the Governor’s Interagency Roundtable to establish Indiana’s Part C program, First Steps. As a Licensed Medical Social Worker in a level one trauma center for Pediatric Rehabilitation, Lisa worked with families and their communities to ensure optimal outcomes for her patients. For over 10 years, Lisa was the executive director for 2 different non-profits that served children with special needs, developing new programs and securing grants and donations to support these programs. She is currently contracted by the Indiana State Department of Health EHDI Program as the Indiana Hands & Voices Guide By Your Side State Coordinator, ensuring families of newly identified D/HH babies are supported and safely enrolled in early intervention.

ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.


Laura Godfrey (), Lifetrack - Hands & Voices Guide By Your Side, LauraG@lifetrack-mn.org;
Laura Godfrey lives in Prior Lake, Minnesota and is a mother of a 14 year old son who was diagnosed with a severe hearing loss at birth. Laura is currently working with the Minnesota Commission serving Deaf, DeafBlind and Hard of Hearing individuals to evaluate the statewide system of disseminating materials for families with children aged birth to 5. She served as a member and then the co-chair of Minnesota’s Department of Human Services, Deaf and Hard of Hearing Advisory Board for 8 years. She has a passion for ensuring that all families with children that are Deaf or Hard of Hearing feel confident and empowered when making choices for their child. Laura has been involved with Minnesota Hands & Voices for almost 10 years and currently serves as the Guide By Your Side Coordinator.

ASHA DISCLOSURE:

Financial -

Nonfinancial -


Janel Frost (), Michigan Hands & Voices, janelfrost@gmail.com;
Janel Frost is a mother to a 15 year old son who is Deaf Plus. Janel has a BA in Human Services specializing in Child Development, Counseling and Psychology and a degree in Early Childhood Education. She has worked in the Early Education field for the past 25 years. Janel currently works as the acting Director for Michigan Hands & Voices and is the Coordinator for Michigan Hands & Voices ASTra Program. Janel has worked as a Parent Guide for Michigan Hands & Voices’ Guide By Your Side Program for the past 10 years. Janel is passionate about creating and implementing programs and services to help ALL children reach their fullest potentials and loves that she is able to use her educational background, coupled with her personal life experience to work within the Deaf and Hard of Hearing field to create positive change.

ASHA DISCLOSURE:

Financial -

Nonfinancial -