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NCHAM: National Center for Hearing Assessment and Management, Utah State University

Parental Satisfaction with Rooming-In Newborn Hearing Screening Services

This Webinar was presented on June 16, 2014 Monday 11:30 am MT (10:30 PT/ 12:30 CT/ 1:30 ET)

Objectives: Come join us to learn more about rooming-in newborn hearing screening outcomes and parent satisfaction.

Presented by: Dr. Jennifer Bentley, AuD, Harvard Medical Center

Rooming-in, the practice of keeping newborn infants in the mother’s room instead of in a nursery, has been shown to provide numerous benefits to families and babies, including improved sleep, better bonding, and more successful breastfeeding with increases in frequency and duration of nursing. In order to help promote a more family-centered environment, the BIDMC audiology technicians started performing screenings in the post-partum rooms in May 2013. To measure the success of this change, parents were asked to complete a short survey rating their level of satisfaction with several aspects of the program using a 5-point Likert scale (1=Not at all satisfied; 5=Extremely Satisfied). We collected surveys from two groups of parents: those with infants screened in the nursery (n=103) and those with infants screened in the mother’s room (n=98). The families with rooming-in screenings were more satisfied with: the information they received prior to screening, the test process, the test results, and the overall screening program. Further investigation of refer rates, length of testing, and myogenic noise measurements in both environments also showed significant differences.

About the Presenter

Jennifer Bentley, Au.D received her doctorate in audiology from Rush University in Chicago. She spent the first few years of her career working with adults and pediatrics in a private practice before discovering her passion in the field of newborn hearing. Over the past 4 years, she has worked with 10 different hospitals to direct their newborn hearing screening programs in both Maryland and Massachusetts.

  • Webinar Recording for Parental Satisfaction with Rooming-In Newborn Hearing Screening Services
  • Transcript [PDF] for Parental Satisfaction with Rooming-In Newborn Hearing Screening Services