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EHDI: Early Hearing Detection & Intervention | NTRC: National Technical Resource Center

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Last Modified: 06/21/2023

Fact Sheet: Giving Feedback to Parents

a telehealth session, the professional on one side of the screen and a father and child playing on the other side of the screen

Key Points:

  • In family-centered early intervention, the provider often spends more time observing the interaction between parent and child. While observing, the provider can identify strategies used by the adult and behaviors exhibited by the child. These observations are then shared with the parents at the opportune time.
  • When a provider is a keen observer, the strategies used by parents can be shared with the parent. This can be done during the activity, in real time. Or, the observations can be shared with the parent after the activity has reached a natural conclusion.
  • While observing the parent-child interaction, the provider can take note of the way in which the child responds to the parent. These observations can also be made in real time during an activity. Or, the observations can be shared with the parent after the play activity reaches an end.
  • A provider who is able to observe the child and family during their everyday routines is able to individualize the strategies so that they are more appropriate for the family.


McCarthy, M., Leigh, G., & Arthur-Kelly, M. (2020b). Practitioners’ self-assessment of family-centred practice in telepractice versus in-person early intervention. The Journal of Deaf Studies and Deaf Education. Advance online publication. doi:10 .1093/deafed/enaa028
McCarthy, M., Leigh, G., & Arthur-Kelly, M. (2020c). Comparison of observed participant behaviors in telepractice and in-person early intervention. Manuscript submitted for publication.
Stredler-Brown, A. (2017). Examination of Coaching Behaviors Used by Providers When Delivering Early Intervention via Telehealth to Families of Children Who are Deaf or Hard of Hearing. Perspectives of the ASHA Special Interest Group SIG 9, 2(Part 1), 25-42.
Corona L. L. , Stainbrook J. A., Simcoe K., Wagner L., Fowler B., Weitlauf A. S., Juárez A. P., & Warren Z. (2021). Utilization of telemedicine to support caregivers of young children with ASD and their Part C service providers: a comparison of intervention outcomes across three models of service delivery. Journal of Neurodevelopmental Disorders 13(38) 1-13.

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This resource was developed by the NCHAM Tele-Intervention Learning Community